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About

About Us

about

About R-Kay Performance LTD

Welcome to R-Kay Performance LTD, where adventure begins and your passion for e-bikes finds its home. We are thrilled to be recognized as an Authorized Dealer in new and pre-owned electric bikes, parts & Upgrades. Our journey has been fueled by a commitment to quality, innovation, and service, leading the way in the community and helping adventurers find the perfect ride.

Services

Why Choose Us?

  • Extensive Inventory: From the latest models to well-maintained pre-owned units, our diverse inventory is designed to suit every lifestyle and budget.
  • Expert Service: Our team of experienced technicians ensures your equipment is in peak condition, offering both routine maintenance and complex repairs.
  • Customer-Centric Shopping Experience: At R-Kay Performance, we prioritize your convenience and satisfaction, providing a seamless experience from browsing to buying and beyond.

Our Integrity Online

Our online presence mirrors our physical reliability and dedication to quality. Here’s how we guarantee a secure and trustworthy shopping experience:

  • Verified Business Credentials: We are a fully registered and licensed business (Registration No. 13732382), operating with full compliance under applicable laws. Verify our credentials: R-KAY PERFORMANCE LTD overview – Find and update company information – GOV.UK
  • Secure Transactions: Our payment systems feature industry-standard encryption and are PCI DSS compliant, safeguarding your financial information across multiple payment options.
  • Authentic Product Sourcing: Each product we sell is sourced from authorized manufacturers, ensuring authenticity and quality.
  • Transparent Policies: We maintain clarity in our operations with clear terms of service, privacy policies, and consumer-friendly return/refund procedures.
  • Proven Customer Satisfaction: Genuine customer reviews reflect our commitment to quality and service, complemented by responsive customer support.
  • Robust Website Security: Our e-commerce platform is regularly updated for optimal security, protecting user data and privacy.
Mission

Our Mission & Vision

Our Mission

To power the world’s passion for adventure with outstanding service and high-quality electric bikes, parts and upgrades that fit every lifestyle. We strive for immense customer satisfaction and drive the E-Bike industry forward with cutting-edge technology.

Our Vision

To set global industry standards in the E-Bike market, providing first-class service and innovative products. We aim to be your trusted partner in adventure, offering freedom and excitement through our top-tier offerings.

Our Ambition

Our goal is to be the world’s best dealership by providing unparalleled products, services, and support. We are dedicated to delivering an exceptional experience and fostering enduring relationships with riders at every skill level.

Our Strategy

Our strategy revolves around offering exceptional products and service, staying ahead of industry trends, and nurturing lasting relationships with our customers.

Visit Us

Experience the difference at R-Kay Performance LTD today—your adventure starts here!

Address: 51 Lord Street, Manchester, England, M3 1HE, United Kingdom

Please call us from 8:00  AM to 10:00 PM, Monday through Friday, and Saturday 8:00  AM to 08:00 PM and Sunday 8:00  AM to 06:00 PM (GMT UTC +0) Greenwich Mean Time  (London)


Contact

Contact Us

Our authorized local R-Kay Performance retailers are dedicated to providing top-notch services for you and your vehicle, ensuring you get the best experience every time.